Staff UX Researcher, Google Cloud

Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  
• 8 years of experience in an applied research setting, or similar.
  
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  

Preferred qualifications:

• Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  
• 10 years of experience conducting UX research on products.
  
• 7 years of experience working with executive leadership (e.g., Director level and above).
• 5 years of experience managing projects, and working in a large, matrixed organization.
  
• Excellent working knowledge of statistics and the principles of experiment design.
  
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Developers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with developers and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and developers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and developers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Influence stakeholders across functions to gain support for research-based, user-centric solutions. 
  
• Drive project priorities in alignment with larger project goals, and coordinate allocation of resources within the project. Identify opportunities to expand Responsibilities within and across a product. 
  
• Lead ideas to improve products and services through research-driven insights and recommendations. 
  
• Drive teams to define and evaluate product, service, and ecosystem impact. 
  
• Lead vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.