Account Manager Inspection services - South Netherlands

Company: LRQA

Job ID:39950
Location:Rotterdam : George Hintzenweg 77
Position Category:Business Development
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Key Responsibilities:

• Work with cross functional teams to develop a regional business plan. Select and implement regional actions for growth and futureproofing LRQA.
• Support operational marketing activities through promoting products, services or ideas. Promote and communicate LRQA’s products and services to clients directly, arranging visits, presentations and local seminars/exhibitions as required.
• Build key customer relationships, identify business opportunities, negotiate and close business deals within defined geographical locations, sectors and services.
• Monitor, report on, upload to Salesforce and disseminate as appropriate, all client meetings and visits as well as all aspects of competitor activity per client and general client activities. Contribute to sales review meetings.
• Develop a thorough understanding of your clients’ business, end-user markets and competitors to create a clear value proposition for each client. Implement a strategy to effectively manage the relationship so we can cross- sell our full range of professional services with viable solutions to meet their needs.
• Ensure bid/tendering activity is run professionally and accurately. Follow up leads and work with clients/relevant internal stakeholders to define scope of works, prepare bids and see them through to execution.
• Establish strong working relationships with all clients and ensure the voice of the customer is shared with sales, technical delivery and customer service teams internally. Take ownership to work with internal teams to resolve client concerns/problems; identify trends and make recommendations for implementing solutions to factors which may impact the competitive advantage of LRQA.
• Support the team to achieve targets by devising and presenting ideas/strategies, compiling and distributing financial/statistical information and undertaking promotional activities of our products and services to customers as required. 
• Ensure all commercial project contracts are delivered efficiently and deliver the required level of profitability and conduct all activities in line with internal procedures, accreditation schemes, legislation and industry standards.
• Ensure all administration and communication activities needed are undertaken to successfully support designated clients.

The successful candidate should be able to demonstrate the following:

• A degree or equivalent from a tertiary organisation recognised by LRQA within the relevant field of Engineering /Business/Sales and Marketing or qualifications from an institution.
• 3-5 years relevant work experience within a commercial environment.
• Experience of identifying client and business opportunities, including cold calling.
• Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business (in English and local language).
• Excellent IT skills including MS Office and CRM Systems such as Salesforce
• Ability and understanding to participate, communicate, positively contribute and add value in technical discussions with clients and LR colleagues alike.
• Thorough understanding of the market and environment to manage commercial focus and find new business opportunities. Able to quickly and effectively assimilate market intelligence or detailed and complex information to support business decisions.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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