Field Service Engineer

Your role:

Reporting into the Operations Manager, you will help to manage our growth in our service business by delivering excellent work, customer commitment and engagement. You will provide service support for technical problems, monitoring, testing and demonstrations either on site or remotely through high tech tools. This has a positive effect in minimizing downtime, reducing costs, or promoting our product capabilities in the case of a test or demo.

Duties will include:

• You will be responsibilities for troubleshooting, repairing, and installing parts and equipment at customer site.
• You will carry out high-level commissioning jobs at customers sites.
• You will run and manage regular check-ins or health-checks on pumps on site or remotely through Industry 4.0 monitoring tools with a resolution of any alerts.
• You will conduct regular maintenance works on pumps at site.

To succeed, you will need:

We know that passionate people provide the best service, hence attitude is the important criteria for us. You describe yourself as engaged, driven person, eager to be the face to the customer and represent Edwards Vacuum and Atlas Copco.

Experience will include:

• Working in a field service or technical support role
• A passion for working in a scientific/technical environment (Mechanical or Electrical)
• Experience in presenting training to internal and external customers
• Flexibility to travel on a regular basis
• A full Driving License
• Vacuum knowledge would be an advantage

Please note this role can be based in either Belgium or Neverlands.

In return, we offer

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
• You will be equipped with a company car, work clothes and solid tools.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.