IT Architect - End User Services

Introduction to the job

We are looking for a System Architect to strengthen our Architecture capabilities in the User Support Services ART within the Core-IT End User Services.
In this role you are able to use your influential skills to drive the change, balancing decisiveness and applying flexibility where needed. Architecture within Sector IT provides the framework and direction for Solution delivery, The Target Architecture plots the dot at the horizon and the Incremental System Architectures describe the step to the next plateau that will be accomplished.
 

The role will be situated in the User Support Services (USS) Agile Release Train.
User Support has a wide scope of services, varying from On Site Support, 24x7 Service Desk, Work from home enablement, hardware selection and life cycle management, support process- and support equipment innovation. There is an explicit link with the operational IT support processes, where ASML's service providers support employees with IT-requests and -issues. The User Support Services ART explicitly focusses on innovation to continuously improve the quality of its services.

Role and Responsibilities

You will be part of the Core IT End User Services group. As an IT Architect - End User Services you create and maintain the vision and strategy for the User Support Services (USS) ART and continuous prepare and adopt for future changes in workforce patterns and technology capabilities. In this role you will define the next steps that are needed for the USS ART that are optimized according to the requirements of the various user communities. Building a governance structure together with other members of the Leading Coalition and the many stakeholders within the USS domain on consolidating solutions into the bigger plan.

As System Architect you interact with the business to understand current and future needs, next to translate that into User Support Services vision and blueprint and come to agreement and adoption with the business. You will manage your stakeholders by aligning on architectural challenges and choices made to address these. You need to be one top of the initiatives around User Support Services and therefore strong collaboration with your peers and stakeholders is key!

Education and experience
To help us tackle the technical challenges we face, you’ll need experience working on hightech products & with complex processes. As IT Architect - End User Services, you’ll need:

• More than 5 years of relevant experience

• A thorough understanding and practical experience with large technical ICT environments, creating and presenting high level architectural designs and creating and presenting long term roadmaps, modelling languages (understanding of Archimate is a plus)

• Experience with Agile methodologies such as Scrum and Kanban and experience with SAFe is helpful

• You have proven experience working in similar, complex environments as a System Architect

• You are a technological expert and fully understand the team’s technical objectives

• You have a MSc. in IT, Data Science or equivalent and preferably are Agile or SAFe certified

Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following Skills:

• Agile Leadership, System Thinking, Strong Decision Maker, Technical Leadership, Stakeholder Management

• Data modeling, Understanding of Frameworks such as Togaf, Feaf, DoDAF, Zachman, etc

• Knowledge and experienced with design tooling

• Requirements analysis and management

• Ability to visualize complex issues and analytic- and creative problem solving

• Ability to communicate cross communities

• Guiding the Teams while maintaining a level of team autonomy

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that Diversity and inclusion is a driving force in the success of our company.

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Work Experience: 4-9 years,10-15 years

Travel: 10%

Education Level: Bachelor,Master

Employment Type: FULL_TIME

Team: IT

Technical Field: