Logistics Operations Manager, Google Cloud Logistics

Minimum qualifications:

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
• 5 years of experience managing warehousing and supply chain operations.
• 5 years of experience working with, supervising, and managing third-party logistics relationships.

Preferred qualifications:

• Master's degree in Engineering, Supply Chain, or Business, a related field, or CSCMP certification.
• 1 year of experience analyzing data and generating business insights to guide business decisions, with ability to drive continuous improvement initiatives in a complex logistics environment, and experience reducing cycle times.
• Experience collaborating effectively with internal/external teams to drive alignment on priorities and achieve shared objectives to support the business, with excellent stakeholder management skills.
• Ability to apply structured thinking and logic to work and provide innovative solutions to issues.
• Valid Netherlands driving license.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for EMEA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.

The AI and Infrastructure team works on the world’s toughest problems, redefining what’s possible and the possible easy. We empower Google customers by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Googler Cloud customers, and billions of Google users worldwide. We’re at the center of amazing work at Google by being the “flywheel” that enables our advanced AI models, delivers computing power across global services, and offers platforms that developers use to build services.

In AI and Infrastructure, we shape the future of hyperscale computing by inventing and creating world-leading future technology, and drive global impact by contributing to Google infrastructure, from software to hardware (including building Vertex AI for Google Cloud). We work on complex technologies at a global scale with key players in the AI and systems space. Join a team of talented individuals who not only work together to keep data centers operating efficiently but also create a legacy of driving innovation by building some of the most complex systems technologies.

Responsibilities

• Own the day-to-day logistics operations management, manage third-party logistics vendors operating warehouses and/or data centers in assigned locations, and ensure that they perform to the aligned Service Level Agreements (SLA) consistently and effectively, ensuring business continuity.
• Manage and monitor metrics for key performance indicators, vendor performance scorecards, and development of business cases to support logistics process changes and/or improvements. Drive alignment and prioritization of initiatives in a fast-paced environment with many interdependencies. 
• Collaborate with internal and external stakeholders (e.g., vendors, carriers, cross-functional teams) to reduce end-to-end delivery cycle times.
• Engage with Google stakeholders to ensure alignment of priorities and joint opportunities to scale the business efficiently, delivering on joint performance goals.
• Drive continuous opportunity initiatives to address obstacles for both forward and reverse material flows into and out of data centers and warehouses.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.