Quality Engineer

Your role

As a Senior Quality Engineer. You will report to Quality Manager, STC China.

You will

• Supports the reduction in defective parts, process errors/inefficiencies and warranty costs.
• Supports the service technology centre in continuously maintaining compliance to ISO9001 Quality Management System and all applicable Excellence Quality Element Documents.
• Supports adherence of ISO14001 Environmental Management System, ISO45001 Health and Safety Management System, Vacuum Technique Quality Management System or local equivalents.
• Supports the Service Technology Centre Vacuum Technique Production System methodology, behaviour adherence with a strong focus on 6S and training.
• Supports on time change distribution. Responsible for communicating SIB (Service Information Bulletin) briefing, SOP (Standard Operating Procedures), GSG (Global Service Group), ST (Service Test) updates that are located within the SharePoint, service SBU.
• The Quality Engineer can be both Responsible and Supportive for any training rollout of any global quality standard process, document improvement within their service technology centre within a specified time line if there is a requirement to do so.
• Supports co-ordination and reporting of FRACAS (Failure Reporting Analysis Corrective Action System).
• Responsible, supports and could be consulted or informed on Quality Assurance, test, failure analysis (FTTPR), customer feedback non-conformances through Root Cause Analysis. The Quality Engineer supports the cycle from identification to effective closure, ensuring that any identified non-conformance has been 100% mitigated or stabilised. The Quality Engineer must relay all non-conformances that cannot be solved within the service technology centre and understand whether each one impacts locally or globally.
• Supports all continuous improvement activities by supporting the service technology centre Quality manager by actively taking part in reviews and observations in internal and external customer audits as required – systems and procedures. This includes identification and execution of corrective and permanent actions.
• Responsible for supporting the activity that identifies and mitigates all identified potential risks using the appropriate quality tools. Supports all process reviews
• The Quality Engineer can be both Responsible and Supportive for all aspects of the calibration process.
• Supports the justification of service technology centre warranty by the provision of evidence.

To succeed, you will need

• A degree / HND level qualification (or local equivalent) in an Engineering/Quality discipline
• Green belt six sigma essential / black belt six sigma desirable
• Minimum of 3 to 5 years in a quality discipline
• Knowledge of ISO9001:2015 QMS
• Knowledge of ISO14001:2015 Environmental Management System, ISO45001 Health & Safety management system or local equivalent.
• Proven experience of training and instilling of best practice within a manufacturing operational environment.
• Evidence of an analytical approach (continuous improvement, control and monitoring) using qualitative and quantitative Quality management tools and techniques.
• Knowledge of Quality Function Deployment with evidence of Voice of the Customer.
• Proven experience of validation and verification essential.
• Proven experience of change management, teamwork, active listening, communication, collaboration and empathy essential. Experience of resource management and development desirable.
• Experience and knowledge of Manufacturing operations and processes. Knowledge and / or experience of lean / VTPS desirable.
• Proven knowledge and experience of audit cycle.
• Proficient in the use of mechanical measurement tools.
• Proven experience and understanding of concessions and / or permit desirable.
• Proficient in Microsoft Office suite. Power BI and Minitab desirable.
• Proficient in English – written and speaking.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Shanghai, China (CN). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Talent Acquisition Team: Peggy Ni