Logistics Operations Manager, Google Cloud Logistics

Minimum qualifications:

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
• 5 years of experience managing warehousing and supply chain operations.
• 5 years of experience working with, supervising, and managing third-party logistics relationships.

Preferred qualifications:

• Master's degree in Engineering, Supply Chain, or Business, or a related field.
• Certification in Council of Supply Chain Management Professionals (CSCMP).
• 1 year of experience analyzing data and generating business insights to guide business decisions.
• Experience collaborating effectively with internal/external teams to drive alignment on priorities and achieve shared objectives to support the business.
• Ability to apply structured thinking and logic to work, provide innovative solutions, and drive continuous improvement and cycle time reduction in a logistics environment, coupled with excellent stakeholder management skills.
• Valid Netherlands driving license.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for EMEA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Own the logistics operations management, manage third-party logistics vendors operating warehouses or data centers in assigned locations, and ensure that they perform to the aligned Service Level Agreements (SLA) consistently and effectively, ensuring business continuity.
• Manage and monitor metrics for key performance indicators, vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a changing environment.
• Collaborate with internal and external stakeholders (e.g., vendors, carriers, cross-functional teams) to reduce delivery cycle times.
• Engage with Google stakeholders to ensure alignment of priorities and joint opportunities to scale the business efficiently, delivering on joint performance goals.
• Drive continuous opportunity initiatives to address obstacles for both forward and reverse material flows into and out of data centers and warehouses.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.