Manager Services

About us

Get on board with Damen Naval, along with more than 1,200 professionals based in The Netherlands, Romania, and Germany. We are the naval division of the family-owned Damen Shipyards Group which employs 12,000 professionals globally. Damen Naval designs and builds advanced naval vessels for customers all over the world. With a passion for technological innovation and sustainable solutions, we continue to push the boundaries in naval shipbuilding. You can be part of our team! Are you ready for duty?

The role

As Manager Services at Damen Naval you will maintain customer relationship and satisfaction and contribute to the services strategy and represents Damen Naval to relevant stakeholders. You will realize the department objectives and meets customer expectations based on the strategy, plan, and budget and in line with HSSEQ-, compliancy-, risk- and corporate guidelines.

The Services department of Damen Naval is managed by a team consisting of the Manager Services and the Operational Manager Services. The Manager Services is responsible for the department in general and for business development in particular. The Operational Manager Services is responsible for executing the contracted services and develop, professionalize, and manage the Services department to ensure sustainable business development.

Key accountabilities

As Manager Services your key responsibilities will include:

• Develop and professionalize the department and ensure sustainable business development.
• Co-develop long-term commercial leads for new markets in alignment with business strategy and objectives.
• Deliver high-quality proposal packages to both new and existing customers.
• Build and maintain strong relationships with customers, representing the company to relevant stakeholders.
• Collaborate with stakeholders to develop and execute service programs, ensuring adherence to quality standards and regulatory requirements.
• Analyse and manage financial performance. optimizing revenue, costs, and profitability.
• Lead the service organization, supporting the Operational Manager Services in executing contracted services and warranty work.
• Represent the company to customers and relevant professional associations.
• Ensure full compliance with applicable requirements and specifications, continuously evaluating and improving department processes.
• Foster the development, transfer, and retention of knowledge within the department.

Skills & experience

To excel as Manager Services, you should possess the following qualifications and qualities:

• Bachelor or Master degree in a relevant technical field.
• Minimum of ten years of experience in services management, preferably in naval ships, with a strong understanding of supply chain concepts and practices.
• Expertise in subcontract management, financial management, and broader management principles and techniques.
• Good command of the Dutch and English language both written and verbal.
• Excellent references antecedents as a pre-employment security screening is standard part of the recruitment procedure.
• Permanent EU citizenship and passport are both required and candidates with NL/EU (work) visa or with both an EU and non-EU nationality and/or passport are not eligible in accordance with the requirements imposed by the military nature of our projects.

What we offer

At Damen Naval, we highly value our employees, and we will support your professional and personal development. We also provide our employees with:

• A competitive salary and 8% holiday pay.
• 27 holidays and 13 ADV days.
• Travel allowance of 23 cents per kilometre.
• PME-pension arrangement with an employer contribution of 60%.
• Profit sharing based on company results.
• Working from home policy and other benefits including a bicycle plan and company fitness.

Other

Are you interested in the position of [vacancy title], kindly submit your application along with your CV and motivation letter, along with an indication of:

• Your (preferred) monthly gross salary based on fulltime work.
• Availability (fulltime / part-time / number of hours).
• Notice period / possible starting date.

For more information about the vacancy or Damen Naval, please visit the Damen Naval website, the Damen Naval Career website or call the Corporate Recruitment department on +31 (0)118- 485 000.

Please note that due to the military nature of our projects, only candidates who have permanent EU nationality can be considered for vacancies at Damen Naval. Unfortunately, we are not allowed to process candidates who (also) have a non-EU passport or nationality. A pre-employment and security screening and investigation form part of the recruitment process.

Damen Naval does not approve commercial, contractor and/or agency or other commercial use of this advertisement. Proposing candidates without invitation is not appreciated and they will not be considered. #LI-DNS1