Service Manager Industrial Automation Benelux

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Business Manager - Commercial&Operations

Drive Growth. Lead Service Excellence. Empower Customers.

Your Mission: Accelerate Service Growth

As Benelux Service Manager and member of the Energy Industries Management Team, you’ll be at the forefront of our Energy Industries division, leading the charge to grow our installed base customer portfolio across the Benelux. You’ll shape and execute a winning service strategy, aligned with global and regional goals, and drive performance through a high-impact team.

This is a commercial leadership role where your strategic thinking, customer focus, and ability to mobilize teams will directly influence our bottom line.

What You’ll Own

• Design and deliver the Benelux service growth strategy.

• Innovate service offerings tailored to the local market, leveraging global capabilities.

• Lead and inspire a high-performing service organization to exceed targets.

• Drive profitability through smart execution, operational excellence, and customer satisfaction.

• Empower sales to maximize service revenue and unlock new opportunities.

• Ensure seamless service-sales cycles, boosting customer retention and upsell potential.

• Champion digital tools to enhance productivity and transparency.

• Act as key account sponsor for strategic customers, building long-term partnerships.

Your Impact

You’ll be based in Etten-Leur, working with industries like energy, water, chemicals, pharma, and food. You’ll help customers operate smarter, safer, and more efficiently — and you’ll do it with a team that values autonomy, growth, and results.

Your future manager, Gerton Dekkers, leads with a coaching style, giving you the freedom to make decisions and grow through experience.

Who you are

• A commercially savvy leader with a technical background in Industrial / Process Automation (Bachelor’s or Master’s).

• Proven success in the leading larger teams (20+) with a strong business mindset.

• Fluent in Dutch and English (French is a plus).

• Comfortable in a matrix organization, with ambition to grow.

• A strategic thinker who turns vision into action.

• Entrepreneurial, hands-on, and results-driven.

What we offer:

• A competitive salary with performance-based bonus.

• Electric company car, 27 vacation days + 13 ADV days.

• Strong pension scheme and share program.

• Discounts on gym memberships and bikes.

• Full-time position (40 hours) with training and growth opportunities.

Ready to lead the future of Service?

Apply now via https://careers.abb
Questions? Contact Jacqueline Pereboom, Talent Partner: 010 - 407 82 14 or [email protected].

More about us:

ABB is a global company. A leader in the areas of transmission and distribution of electricity, process and production automation and electrical, electronic and plant engineering products and systems. We are at the forefront of innovations, following trends and thinking along with our customers. We have brought together 150,000 people working together in more than 100 countries worldwide.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld