Azure Cloud Service/Product Manager

Siemens Smart Infrastructure intelligently connects energy systems, buildings, and industries. We help our customers to thrive, communities to progress and support sustainable development to protect our planet for the next generation. Join our team of about 303 000 colleagues around the globe and help us creating environments that care.

Looking for your next big challenge? We might be able to help you.

As an Azure Cloud Service Manager and Cloud Product Manager, your mission will be to define and optimize operational processes and procedures in collaboration with Architects, supporting the team colleagues, spread across the globe.

• Develop, setup and administer IT service based on Azure cloud including Cybersecurity, Compliance and documentation
• Create and Maintain Service Descriptions and Operational Level Agreements for the IT services
• Ensure proper service cost calculation, monitoring, optimisation and charging of IT services
• Support team and budget planning for related IT services
• Closely collaborate with the technical team colleagues (Architect, DevOps Engineers) and the Scrum Master for developing, implementing and operating of IT services
• Support the cloud department in strategy development and implementation
• Create transparency, operational excellence, define KPIs and reports
• Setup a good service management for incidents and service requests
• Support the team colleagues regarding personal development and growth
• Setup training and growth plans for the team colleagues

To be a perfect fit for this role, you would already have:

• Bachelor’s degree or equivalent experience in computer science, information technology, or related field
• Work experience in IT operations & support in the area of Azure Cloud
• Solid understanding of ITIL principles, ITSM, IT compliance and cybersecurity
• Good agile process knowledge and approach, Fundamental Azure Cloud knowledge is a must
• Experience in working with virtual, globally distributed teams
• Passion to never-stop growing
• Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge
• Proficiency in English and Italian, additional language like German is a plus
• Eligibility to work in Italy

To become part of our diverse and distributed team of more than 25 Scrum Masters. Plenty of training opportunities and close collaboration with our Agile Coaches. Besides the possibility to learn a lot and to develop yourself, we can also guarantee you fun. Our virtual gaming sessions are legendary. And also:

• Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.
• Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.
• Never stop growing: plenty opportunities for continuous and individual learning journeys
• An inclusive team culture where you can be yourself

Take a look at our welfare programs, please visit: Benefits e Welfare in Siemens Italia - Siemens IT

Join us and be yourself. Inclusion is our ambition!

Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.