Senior competence engineer

A senior bottom engineer anticipates, analyzes and solves complex technical problems escalated as 3rd line support. Leads the process of resolving 'unsolvable' problems with machines with the focus on Bottom related problems. Also responsible for building the problem-solving capacity and predictive diagnostics across-competencies independently. Has a more in-depth knowledge of Bottom (wafer stage, wafer handler, stage positioning, etc.) competencies. Provides knowledge transfers and actively optimizes processes. Interacts in a leading way, on regular basis with the D&E stakeholders, with the functional clusters for Wafer Stage (WS), Wafer Handler (WH) and Stage Positioning Measurement (SPM).

As a senior bottom engineer you will be responsible of: 

• Problem analysis and approach: gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve complex and multi module related problems within Bottom competency, assess new information and adapt approach, establish it as new process if necessary. Advises on strategies for Un-Scheduled Down (USD) & Scheduled Down (SD) within Bottom competency to influence the Service Level Agreement (SLA): availability/uptime, Mean Time Between Interrupts (MTBI), throughput/productivity and yield. Drives problem or problem aspects with others (GSC/CE/D&E) including proposals for containments/solutions, document and package all data relevant for problem resolution, ensure problem ownership is clear and is responsible for follow-up
• Repairing: advise customer technical personnel and 1st / 2nd line support in dealing with complex problems, use tools, replace parts, improve settings, to execute repairs including leading non-routine service actions. Able to independently resolve unexpected disturbances and provide countermeasures and define the fundamental improvements to increase efficiency and serviceability relative to multiple competencies
• Procedures: negotiate with customer on machine time window based on own risk assessment to develop procedure (if none exists), execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results
• Training/advising: persuade appropriate actions to 1st / 2nd line engineers and customer to correct malfunctions, train 1st / 2nd line engineers and customers in routine and non-routine maintenance of equipment, recommend changes in user procedures when needed, based on the functional theory, design rules and know-how. Capable to (co)develop internal training syllabus
• Process optimization: initiate new processes, checks and revises the existing procedures using expertise. Takes charge of ‘technically correct or infallible cure’ to machine problems by exercising ‘beyond-procedure’ creativity if needed. Provide structural and strategic solutions towards issues or problems during process execution to optimize at a regional level
• Knowledge build-up and transfer: establishes good ways of working for efficient knowledge exchange across global scope
• Coaching: teaches and educates engineers, reviews and helps them making progress including advising on performance capabilities of junior engineers. Ability to handle oversight and coaching on multiple competencies and advise others on diagnostic best known methods

• Master degree in relevant technical field (Mechatronics, Mechanical Engineering, Electronics, etc.) with thorough experience, or comparable thinking and working level
• Experience in semiconductor industry required
• Specialized knowledge in the area of mechatronics, pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software
• Experience in using computer applications, including Data analysis tools, Word processing, Spreadsheet, and Presentation Software
• Expert knowledge of Bottom competency and advanced cross-competency knowledge of main/sub modules, product functionality
• Experience and proven track record in strong stakeholder management, and high influence in multidisciplinary environment

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve complex problems.

To thrive in this job, you’ll need the following Skills:

• Strong analytical skills
• Can observe and respond to people and situations and interact with others
• Can learn and apply new information or skills easily
• Data interpretation
• Strong customer focus and commitment to customer satisfaction
• Attention to detail and high degree of accuracy and safety under pressure
• Proven ability to perform effectively in a demanding environment with changing workloads, priorities and deadlines
• Result driven, ownership and accountability
• Identifies bottlenecks and drives improvements
• Strong stakeholder management
• Takes initiative to identify and drive process improvements within their scope
• Comfortable communicating across cultures and geographies to drive for the needs of the local office
• Team player with a positive attitude
• Fluency in English

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that Diversity and inclusion is a driving force in the success of our company.

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Work Experience: 4-9 years

Travel: 10%

Education Level: Master

Employment Type: FULL_TIME

Team: Customer Support

Technical Field: