Technical Solutions Consultant, gTech Ads Sellside

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Amsterdam, Netherlands; Dublin, Ireland.Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• Experience in either system design or in one programming language (Java, C++, Python, etc.).
• Experience in technical troubleshooting, and managing internal/external partners or customers.
  
• Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering, Applied Science, or a related field.
• 2 years of experience in operations management (e.g., process improvement, operational reviews, optimizing workflows, etc.).
• 2 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
  
• 2 years of experience with data analysis and SQL/MySQL.
  
• 2 years of experience in a customer-facing role.
  

About the job

gTech Ads Sellside takes a customer centric, creative, and collaborative approach to provide foundational services and forward-looking business solutions to advertiser and publisher customers. Through technical implementations, optimizations, and key solutions, gTech Ads Sellside's product/solution experts help customers attain their business goals while building long-term capabilities.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Help partners in their issues by providing consultation, delivering innovative and scalable solutions, and conducting technical troubleshooting to their problems and pain points. Advocate new product features and ensure the prompt and proper resolution of technical issues.
• Assist clients in the adoption of new products via upgrades and migrations to develop their long-term success and improve product offerings by providing client feedback on features to Product Management and Engineering.
• Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation and technical guidance.
• Analyze and optimize the development of existing clients to ensure their success with the Google suite of products for partners.
• Provide guidance and work closely with business and partners to provide inputs on data management and workflows.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.